I am insulted by the disrespect shown by not even bothering to read my inquiry. I am not going to publish it here, but what I will say is that it is a canned, pre-written response that is published all over their support sites, and I am incredibly angry and insulted. I am mentioning this here because I got a response from CyberLink support. I understand the need for precision and clarity and do my absolute best to provide as much information at the beginning because there is a twelve hour time difference, so any additional requests will add another whole day to solving a problem. I did this because I am a field engineer for one of the largest business electronics manufacturers in the world and have been working comfortably with factory engineers in Asia for over twenty years. I copied the text from my original post here and elaborated even further for clarity. ![]() I sent my request off to CyberLink technical support, along with screen shots along with the DXDIAG system information results that show that I am using the latest drivers and that my system far exceeds the minimum requirements by a wide margin. This is frustrating, especially since a free player like Leawoo plays the content with full menu access, MPC reads the folder/index and plays the movie fine as well. Is there a Debug mode, or a log file that I can look at to see what might be happening? These Blu-Rays were copied using AnyDVD HD, and are the full discs. Other BD players (Leawoo) play the content perfectly. If I use ImgBurn to convert the "unplayable" content to an image, the resulting ISO plays just fine. ![]() If the folder contains an ISO, it plays with no problem. PowerDVD recognizes the folders as valid folder structre based content, but if I doulble click to play or right click and tell it to play, the playback window opens up and then nothing happens. Some of them were ripped as ISO, but most of them I stored as folder structure based. I have roughly 12TB of stored BD movies locally in the machine, not through a NAS. The Video Card is nVidia 1080 on an Asus X99 mb with an I7 and 32gb of ram. This same machine previously ran PowerDVD 17 and 16 with no problems. mkv to watch it than it is to drop a disc in the drive and hit play.This is a fresh install of PowerDVD 18 including the latest patch, on a fresh Win10 Pro installation. Apparently it's easier to demux a disc to a. I've tried to persuade the various developers of some of these open source projects to add menu support using the library the VLC folks have been developing, but they refuse claiming no one (meaning themselves) cares about menus. TMT5 wouldn't bitstream the HD audio formats after a video card change so it was useless. ![]() I got finally sick of the limitations of MPC-HC after Arcsoft pulled out of the market. Myself, I finally broke down and bought a standalone 3D capable Blu-ray player for a very good reason. VLC has been doing a lot of work to get working menu support, but AFAIK it's in beta. All in all, it's a unsatisfactory solution IMHO. So, as long as you're not watching TV shows or multiple episodes on one disc content, and don't encounter movies with forced subtitles that aren't burned into the video stream it will work okay. It also doesn't properly select audio tracks and subtitles because that's done by VM commands courtesy of the menus (that it doesn't support). It can also be used to rip a Blu-ray to a storage device fully, but if you're going to do that then MakeMKV is still the preferred recommendation since it'll be in MKV files you can play immediately - this utility just rips it into the folder structure in a 1:1 copy.Ĭlick to expand.The catch is you don't get menus and it only plays the longest title on the disc by default, which may not be what you want to watch. Realize it's not a Blu-ray player, it just provides real-time decryption of the contents of a Blu-ray disc for playback using some other player software. The only way to know is install it (not like it's costing you anything) and then use it till you encounter a disc it won't decrypt or handle I suppose. I only bought 'em 'cause they were cheap, like $2 each, and they're movies I like and thought it would be cool to grab 'em and rip 'em to a format for my smartphone with HandBrake and that process worked without issues using a laptop Blu-ray drive (Panasonic UJ240). The catch is that some Blu-rays simply won't be decrypted for various reasons, it's a random thing and the only "fix" is to buy the product but I personally haven't had issues - the 4 Blu-rays that I happen to own (I said I don't own many) all play just fine.
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